COVID-19 Statement

We are operating as normal having made some changes to how we work, this has meant our processing times are slightly longer than usual but we are still aiming to have orders processed and dispatched within 1 to 3 days.

We would like to thank all of our customers during these trying times.

Stay safe!

Last updated 2nd October 2020.

The situation has improved to many countries and we are monitoring the situation for changes.

Last updated 2nd August 2020.

The situation has not changed from our 26th June 2020 update, below.

Last updated 26th June 2020.

Situation has improved for most of the world – Europe, Far East and Asia shipments are being delivered quite quickly.

However, we are still seeing long delays for the following countries and postal services :

  • USA / USPS
  • AUSTRALIA / AUSPOST
  • NEW ZEALAND / NZPOST
  • CANADA / CANADIAN POST

You can read about current international incidents here : Royal Mail International Incidents.

Advice is the same: PLEASE DO NOT ORDER, IF YOU ARE NOT ABLE TO WAIT THE ESTIMATED DELIVERY TIMES SHOWN.

Last updated 3rd June 2020.

We have started to display estimated delivery times on our website.

While most shipments are arriving very quickly especially to European destinations, some are being delayed.

USA / USPSAUSTRALIA POSTNEW ZEALAND POSTCANADA POST are currently experiencing very high volumes.

Depending on which international USPS hub your mail is processed at can cause extra delays.

You can read about current international incidents here : Royal Mail International Incidents.

The estimates show the fastest and longest delivery times to be expected.

Advice is the same: PLEASE DO NOT ORDER, IF YOU ARE NOT ABLE TO WAIT THE ESTIMATED DELIVERY TIMES.

Last updated 15th May 2020.

As more economies and countries are opening up, postal services are getting very busy – this is causing much longer delays due to lack of flights.

We suggest using the FedEx express service (if offered to your country), otherwise expect long delays for shipments.

If you are not happy waiting then please do not purchase at this time!

Last updated 3rd May 2020.

Postal services are still work well around the world, there are capacity limits due to lower staffing numbers. However we are starting to see longer delays due to lack of international flights. Packages are sitting at international distribution centres waiting for available flights – this is happening to more and more countries.

Last updated 24th April 2020.

Postal services around the world are slowly adjusting to the new normal and we are beginning to see reduction in delays to certain badly hit countries. Many country suspensions are being lifted and we have started accepting orders from them countries.

Last updated 10th April 2020.

We are still operating as normal, we are curently on our Easter national holidays till the 14th April.

Some postal services are beginning to go back to normal for several countries. We are still seeing delays to very badly hit regions.

Due to flight schedule changes, our postal service in the UK has decided to suspend services to certain countries. We are constantly reviewing this and enabling countries and shipping options when suspensions are lifted.

High volume of packages is causing some delays with FedEx shipments, resulting in 1 to 5 days extra transit times (depending on destination country).

Last updated 25th March 2020.

We are still open and operating as normal – postal systems are working well.

Some countries certain regions and postal codes have restrictions in place, which is causing some postal delays to these areas.

Thank you for your custom at this trying time – Stay safe!

Last updated 17th March 2020.

We are closely monitoring the evolving situation with the COVID-19 Virus spreading around the world.

Impact to our business has been minimal, during February we had supply chain problems with various components we use in our products. These have now been resolved.

Currently there are no issues with us processing and sending shipments. Outbound mail from the UK is still functioning as normal.

We are in close contact with the various shipping companies we use and are relying on their advice in regards to shipping issues.

Many countries and regions have started various levels of social distancing policy – this may affect deliveries within them areas.

Stay safe and best wishes – the iFlash team.

If you can keep your head when all about you, Are losing theirs…

“If” by Rudyard Kipling